Interaction

Synago can notify you through text messages automatically whenever there’s a guaranteed minyan. But that’s far from all.

Synago is designed to be interacted with through the concept of Zero UI. The philosophy behind it is, that the least amount of interaction is needed in order to gain the highest possible utility. This also means that a user should be able to achieve functionality without access to a laptop or even a smart phone, but only through responding to the text messages that Synago sends out.

Your attendance

Message

It’s easy to forget when evening service is supposed to start, since it shifts all year around. With Synago it’s easy to quickly ask about what time you’re supposed to attend.

 DAYS

Examples

 when should I come to service?
 what days should I attend?
 which days am I attending?
 show me this week's schedule

Conversation

David

days

synago.io

You are attending minyan on Monday, Wednesday and Friday. Morning service this week is at 7:00 AM.

Cancel attendance

Message

It is possible that a user finds himself in a sudden schedule conflict, and needs to cancel attendance a day which he previously had accepted. If so, the user can tell Synago what day or days that is no longer possible to attend:

 DELETE [days to cancel]

Examples

 delete monday
 delete monday, wednesday
 I cannot come on monday and tuesday
 I'm unable to attend tomorrow

Conversation

David

delete monday

synago.io

Your cancellation for day(s) Monday has been received. Hope to see you next time.

Pause attendance

Message

If a user goes travelling or is otherwise conflicted in attending for a prolonged period of time, they can opt-out of attendance notifications temporarily, and the other way around.

 PAUSE
 UNPAUSE

Conversation

David

pause

synago.io

OK, you are set to paused. When you’re ready to unpause, just send me a message with the word “UNPAUSE”.

Forgotten pin code

Message

Good password practice requires a pin code to never be written down or stored digitally, but only in your mind. Unfortunately, that means we tend to forget things. If that’s the case, you can easily request a new pin code from Synago. As you have already been registered, we know your phone belongs to you, and you can simply text Synago and ask for a new pin code.

 RESET

Conversation

David

reset

synago.io

Your pin was successfully reset. Your new pin code is: 1234. Please store it safely. Best regards, Synago.

For administrators

See who’s coming

Message

If you are a gabbai or otherwise responsible for Synagogue services, you can have elevated privileges in order to see who’s supposed to show up for service this week. For security reasons, this is not available to everyone.

 Who is attending [day or days]

Examples

 Who's coming today?
 Who is attending thursday?
 Who is supposed to attend on monday and thursday?

Conversation

David

Who’s coming tomorrow and the day after tomorrow?

synago.io

Monday (DD/MM/YYYY) has a guaranteed minyan. 12 are attending.
Name 1
Name 2
Name 3
(etc)

Tuesday (DD/MM/YY) does NOT have a guaranteed minyan. 8 are attending so far.
Name 1
Name 2
Name 3
(etc)

Help & Support