Rescheduling

Synago supports the concept of silent rescheduling, meaning that users can be assigned and reassigned days to attend during a week, while the majority of users will not be notified about the changes.

Persona

This is David.

Guy

You may remember him from such examples as  The About Page.

Commitment

David usually has time to attend service twice a week, and that usually works out fine.

Commitment

Plan

Imagine the plan this week looks like this. Only David and Shmuel are shown, as the rest attending is not important, only whether or not a minyan is guaranteed.

DaysAttendeesMinyan?
SundayDavid
MondayShmuel
(...)

Persona

David receives an email that tells him he needs to work overtime, and will not be able to make it for service on Sunday.

Overtime

He also doesn’t wear a kippah at work.

Commitment

David quickly sends a text message to Synago, asking to cancel his attendance this Sunday.

Conversation

David

Cancel Sunday

synago.io

Your cancellation for day(s) Sunday has been received. Hope to see you next time.

Plan

Synago now has to remove David from attendance Sunday. But in this example, he was exactly the 10th person assigned, and thus the minyan is no longer guaranteed. What should Synago do now?

DaysAttendeesMinyan?
SundayDavid
MondayShmuel
(...)

Persona

Synago looks around for alternatives. It sees that Monday does not yet have a minyan, so Shmuel could safely be moved to Sunday, without interfering with any guaranteed minyan services.

Guy

Let’s hope Shmuel is not busy.

Commitment

Synago automatically dispatches a text message to Shmuels phone.

Conversation

synago.io

Dear Shmuel, there has been a cancellation for minyan on Sunday, are you able to attend instead? If so, please respond to this message with “yes”, if not, please respond with “no”. Best regards, Synago.

David

OK.

Synago also understands derivations of the affirmative. So even though it asked for a “yes”, Shmuel got away with saying “OK”.

Plan

Shmuel was luckily not doing anything, so he was able to cover for David. Synago then moves Shmuels commitment to Sunday, and none of the other 9 people attending had to be disturbed.

DaysAttendeesMinyan?
SundayDavid
Shmuel
MondayShmuel
(...)

What if he said no?

In the real world, there would probably have been more candidates than Shmuel, so Synago would reach out to those as well. Synago will attempt to re-ensure a minyan continuously, until about a day before Sunday, or until someone says yes.

If Synago has to give up, the remaining 9 people will receive a text message informing them, that guaranteed minyan is no longer possible.

Conversation

synago.io

Dear Mordecai, we regret to inform you minyan for Sunday can no longer be guaranteed. We were unable to find a replacement in the available timeframe. Should the situation change, you will be notified again.

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